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stevepope
Starting Member

USA
10 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2019 :  12:55:57  
When I submit an order to Authorize and await confirmation I get the following message: There was a timeout waiting for confirmation from the payment server. I've done everything found at this page: https://www.ecommercetemplates.com/phphelp/ecommplus/authorizenet.asp . I've also verified with hosting that it's not on their end. Any other things I can try? I'm using Auth.net SIM with the Accept Hosted Integration selected.

Steve Pope

Vince
Administrator

42747 Posts

Posted - 10/04/2019 :  13:14:13  
Hi Steve
Is there any background to this? Did this work before and just stop now? Did you just change to Accept Hosted from SIM maybe? Or is this a first time setup? Also, are you completely sure you set up the webhook to the vsadmin/ppconfirm.asp/php page?
https://www.ecommercetemplates.com/phphelp/ecommplus/authorizenet.asp

Vince

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