Admin Login Not Working

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stevepope Starting Member USA 10 Posts Pre-sales questions only (More Details...)	Posted - 11/21/2019 : 12:35:45 I am running 7.1.4. When I attempt to login to the admin, it refreshes and returns to the login page. No message. I've done some debugging and found that the username and password ($thashedpw) match exactly what's in the database. Just before the refresh in incdologin.php $success=1 but getpost('cook') is blank. It's the only post value that's not being passed from the login form. Can you please help with the login process? Steve Pope
dbdave ECT Moderator USA 10468 Posts	Posted - 11/21/2019 : 13:00:53 You should contact your host and ask them to check the session variables on the server. Thanks, David
stevepope Starting Member USA 10 Posts Pre-sales questions only (More Details...)	Posted - 11/21/2019 : 18:03:47 I talked to my server host (Bluehost). They made some changes and said all should be good. But now I can't test it because I'm getting "Login Disabled: (Flood Control. Please wait 5 seconds between login attempts)". It doesn't seem to matter how long I wait, I continue to get this message. I've tried the password reset but it didn't help. Please help. Steve Pope
Vince Administrator 42874 Posts	Posted - 11/21/2019 : 23:43:34 Hi Steve Have you tried another browser to see if it works in, say, FireFox or Chrome? If that does work, try clearing the cache and cookies for this website. If that doesn't work, send the site FTP login to my email (vince AT ecommercetemplates DOT com) and I'll take a look. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Vince Administrator 42874 Posts	Posted - 11/22/2019 : 10:14:36 Hi Steve I had a look at this and I think the problem is the server is caching far to aggressively. I've put a couple of test pages on the server in cart/t.php and cart/t2.php and if you swap between the two you see the time doesn't change. If you hit refresh however it does as that forces a new page. Looking at the headers you have... < Cache-Control: max-age=2592000 < Expires: Sun, 22 Dec 2019 18:07:39 GMT Which means pages are cached for a month. What this means with dynamic sites you are not executing the pages but rather seeing an old version. Can you ask your host if they can sort that out, and then you will need to unblock the login page with this script... https://www.ecommercetemplates.com/help/troubleshooting.asp#php6 Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
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