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 General
 Suggestions - NOT QUESTIONS
 On Vacation (store closed)
Author « Topic »  

cciknives
Advanced Member

Canada
235 Posts

Posted - 12/23/2019 :  07:54:58  
Food for thought. It is nice that you can close the store for vacation, however this stops any sales. It would be nice to have an option in the drop down to close for vacation but continue receiving orders (not fully closed) during this time and advise with a message that orders placed will only be shipped after re-opening.

i.e.
Vacation Message: (Example)
Thank you for your order. Please note that we we are closed for the Holidays and will not be shipping until January 2nd.
Merry Christmas and Happy Holidays.
Thank you for your business in 2019 and we look forward serving you in 2020.

Regards, Peter
and Happy Holidays


CCI - Tools for the Discriminating Chef

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 12/23/2019 :  11:49:08  
That's the way I do it, I just inform them on all product / product detail pages that we are closed but still are taking orders and when we will start shipping them. We use the Content Management system available for your store.

[url]https://www.ecommercetemplates.com/help/content-management.asp[/url]

Mark

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

cciknives
Advanced Member

Canada
235 Posts

Posted - 12/23/2019 :  14:41:40  
Perfect, I learn something new everyday. :)

Thank you and Happy Holidays.

Peter

CCI - Tools for the Discriminating Chef

Steved
Ecommerce Template Guru

United Kingdom
1022 Posts

Pre-sales questions only
(More Details...)

Posted - 01/03/2020 :  04:53:11  
I think it would be extremely useful to have a built-in option to add a temporary message in the checkout via admin.

We occasionally have weather delays to shipping or have to be away due to illness.

Steve

Mikelli
Ecommerce Template Guru

USA
1613 Posts

Pre-sales questions only
(More Details...)

Posted - 04/01/2021 :  22:36:01  
I agree it would be helpful to have the option of a message informing customers shipping will resume on "DATE" and still be able to receive orders.
We went to Hawaii for about 12 days and still were able to process drop ships while on vacation and came home to some nice orders too.

Michael

1818charlie
ECT Moderator

United Kingdom
1194 Posts

Posted - 04/02/2021 :  08:12:05  
I use a Content Region so the message that needs to be displayed is prominent & very easy to edit or delete & that's achieved by placing the content region in the .dwt file, or the page(s) your message needs to be visible on. Setting this up is no more than 10 minutes.

Here's the HTML added to the .dwt file directly below the opening <body> tag & the message will appear at the very top on all webpages or the webpages you choose it to be shown on.

</head>
<body>
<div class="mainWrapper">
<?php $regionid=2; ?>
<?php include "vsadmin/inc/inccontentregion.php" ?>

<div class="headerWrapper">
<div class="top_row">
<div class="container">
<div class="row clearfix">
<div class="col-4a text-left topbarNav">
<a href="pay.php" class="paylink">Make a Payment</a>
</div>

The message to be added in the Content Region via the store admin, thus making editing / deleting a doddle

<div class="alert">
Due to Covid 19, delivery timescales on some products is extended. You may contact us on or 00000 000000 to check.
</div>


Flavour the mix with adding a drop of CSS to the style.css file

.alert {
text-align: center;
padding: 5px;
background-color: #FFD51A;
color: #000;
margin-top: 2px;
margin-bottom: 2px;
font-weight: 300;
}

Upload the necessary site & CSS files via FTP & save the message to the Content Region & the end result looks like this.



Steve
Bolton Lancashire

Edited by - 1818charlie on 04/02/2021 08:12:52
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