FedEx Tracking Not Working

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kelleymoore Ecommerce Template Expert USA 990 Posts Pre-sales questions only (More Details...)	Posted - 01/08/2020 : 09:05:34 When I try to track any FedEx package using tracking.asp I get the following message: The tracking system returned the following error : Authentication Failed I re-registered and still get it. If I try to Update I get this: Registration Wizard - Updating FedEx#65533; version information. Please wait while we update your FedEx version information. Step 1, getting location id. Please wait! Step 2, updating version. Please wait! FedEx service marks are owned by Federal Express Corporation and are used by permission. Microsoft VBScript runtime error '800a01a8' Object required: 't2' /vsadmin/inc/incfedexlicense.asp, line 80 Any help would be greatly appreciated. Thanks, Kelley Edited by - kelleymoore on 01/08/2020 09:08:24
Vince Administrator 42874 Posts	Posted - 01/08/2020 : 11:09:47 Hi Kelley If you updated to v7.1 there was a hotfix for that... https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=112252 Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
kelleymoore Ecommerce Template Expert USA 990 Posts Pre-sales questions only (More Details...)	Posted - 01/08/2020 : 12:48:50 Ah, thank you, Vince! I'll apply it right away! Kelley
kelleymoore Ecommerce Template Expert USA 990 Posts Pre-sales questions only (More Details...)	Posted - 01/08/2020 : 12:58:16 Um... now I'm having an issue with the UPS tracking. I get this: The tracking system returned the following error : Invalid Access License number And with USPS, I get this: The tracking system returned the following error : XML Syntax Error: Please check the XML request to see if it can be parsed.(B) Kelley Edited by - kelleymoore on 01/08/2020 13:04:35
Vince Administrator 42874 Posts	Posted - 01/09/2020 : 01:32:05 Hi Kelley Are you sure the new inctracking.asp file made it to the correct location on your server? That is just the error I would expect without the fix. If you think it should be ok can you send me the site FTP login to my email? (vince AT ecommercetemplates DOT com) Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
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