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 Forgot password not working
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cmf
Starting Member

Barbados
34 Posts

Pre-sales questions only
(More Details...)

Posted - 01/13/2020 :  19:45:15  
When you click on forgot password nothing happens.

If you click on submit/create new account it works.

Can you let me know where to check to see if there's an error in my code?

Vince
Administrator

42874 Posts

Posted - 01/14/2020 :  00:26:03  
Hi Cmf
It's not just the forgot password I'm afraid, it's also not possible to add to cart on your site at the moment. You need to make sure the ectcart.js javascript file is included in all your store pages and it isn't at the moment. There are more details here...
https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107040
One you do that, things should start working properly again.

Vince

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cmf
Starting Member

Barbados
34 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2020 :  13:43:06  
Thanks for the reply, let me check this and will update you after.

cmf
Starting Member

Barbados
34 Posts

Pre-sales questions only
(More Details...)

Posted - 01/16/2020 :  12:38:15  
Hi, I'm seeing the following in my store pages. Is the "templates/css" correct or should it be "css/"?


**********
<!-- #EndEditable -->
<link href="Templates/css/ectcart.css" rel="stylesheet" type="text/css">
<link href="css/ectcart.css" rel="stylesheet">
<link href="css/minidropdowncart.css" rel="stylesheet" type="text/css" />

cmf
Starting Member

Barbados
34 Posts

Pre-sales questions only
(More Details...)

Posted - 01/16/2020 :  12:43:37  
By the way, I'm also planning a refresh to the site... new template and all, would it be better to work on the new template? Would that have to links for the ectcart.css and the ectcart.js?

*********
<link rel="stylesheet" type="text/css" href="/css/ectcart.css"/>
<script type="text/javascript" src="/js/ectcart.js"></script>

dbdave
ECT Moderator

USA
10468 Posts

Posted - 01/16/2020 :  13:50:03  
Hi, you need both of these on all store pages

<link rel="stylesheet" type="text/css" href="/css/ectcart.css"/>
<script type="text/javascript" src="/js/ectcart.js"></script>

Of course the files need to exist at those locations too.

David

cmf
Starting Member

Barbados
34 Posts

Pre-sales questions only
(More Details...)

Posted - 01/16/2020 :  13:52:58  
Thanks David, I'll get on that.

Edited by - cmf on 01/16/2020 13:54:01
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