Posted - 03/02/2020 : 01:08:28
Hi,
If you click on a product id for an order it takes you to that product which can be often be a very useful reminder when picking and visually identifying products.
However, if you click on a product that has an Alt ID associated with it, it takes you to that ‘hidden’ product, which obviously doesn’t show. I can see why this happens but is there a way that it could take you to the parent product?
Interestingly, I notice this works with the product review request link sent to customers (I tested it as I assumed this would also be an issue) so I’m hopeful something can be sorted for this.
Thanks,
Steve
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