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 Design issues
 Stripe checkout button not showing
Author « Topic »  

squadri
Advanced Member

Canada
235 Posts

Pre-sales questions only
(More Details...)

Posted - 04/28/2020 :  10:53:00  

I have recently purchased PHP 7.1.3 Responsive template. Applied the latest update 7.1.9. I am trying to use Stripe as my payment provider.

Setup my Stripe account as per the instructions:
https://www.ecommercetemplates.com/help/ecommplus/stripe.asp

Added my test API’s key and the secret key in the ECT admin as well.
However, I am not able to process the order for the payment. I don’t see any stripe button at the last point of checkout to proceed for the payment.
I can provide you with the log in information if required.
Please advise & thanks

Vince
Administrator

42761 Posts

Posted - 04/28/2020 :  23:43:22  
Hi Squadri
Sure thing, if you could send the info to my email (vince AT ecommercetemplates DOT com) that would be great. Can you include the site FTP info as well as that way if there is a problem I can dig in to see what is up.

Vince

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squadri
Advanced Member

Canada
235 Posts

Pre-sales questions only
(More Details...)

Posted - 04/29/2020 :  12:34:04  
I've sent you the information requested.
Thanks

Vince
Administrator

42761 Posts

Posted - 04/30/2020 :  03:51:44  
Hi Squadri
I've sent you some more information via email but the problem seems to come down to the fact that all the database tables that have an AUTO_INCREMENT column have had that setting removed.

Vince

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Vince
Administrator

42761 Posts

Posted - 05/05/2020 :  01:51:49  
Hi Squadri
I sent you an email about this a few days ago but haven't heard back. Please let me know how you want to proceed.

Vince

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