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tgorski
Ecommerce Template Expert

USA
910 Posts

Posted - 04/29/2020 :  15:35:03  
A client recently asked me if there could be potential problems using the IP Blocking feature on US based IP addresses.

Could a blocked IP address be reassigned thereby preventing THAT person from ordering?

Thanks!

Tim Gorski

insight
ECT Moderator

USA
4479 Posts

Posted - 04/29/2020 :  16:25:37  
Yes it could, but it's statistically rather improbable that such a conflict might occur if the client is not one of the top hundred sites in the US. He might consider clearing the list once a year if he is unconvinced by that.

Peter


Professional ecommerce web hosting services
Shared hosting Windows & Linux | Dedicated servers | Domains | SSL
Ecommerce Templates specialists since 2003
https://servelink.com

1818charlie
ECT Moderator

United Kingdom
1194 Posts

Posted - 04/29/2020 :  18:24:44  
This happened to a friend of mine last year when they were setting up a new payment provider. The way that happened was their Virgin Media cable router failed so whilst they were waiting four days for the new router to be delivered they accessed their admin via their mobile data, which worked fine.

Once they received the new cable router they contacted their ISP to have the new cable router activated. When the new router became active was when they couldn't carry out the test transaction using the newly setup payment provider. They called me telling me about the issue so I asked for their IP address. I logged in to their admin and checked for their IP address in the IP blocking and it was there so I removed the IP address and all was back to normal.

quote:
Could a blocked IP address be reassigned thereby preventing THAT person from ordering?

The answer is yes but you'd be dead unlucky, like my mate. My friend now has a routine of clearing blocked IP's twice a year.

Steve
Manchester England

Remember - Any edits to the ectcart.css file will be overwritten by updater's. ALL edits to ectcart.css rules should be placed in your style.css file

tgorski
Ecommerce Template Expert

USA
910 Posts

Posted - 04/30/2020 :  13:43:41  
Great answers Steven and Peter ... Thank You!

How would you go about checking a list of blocked ip addresses? Or maybe the better question is what other information would you have to store with the blocked ip address, THEN how would you go about checking it?

Tim Gorski
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