Posted - 06/02/2020 : 11:43:01
I just received this email today, can someone please let me know if this requires further action on my part? I'm not familiar with this cURL process that they mention. Before I go forward with GoDaddy support, I would like to have your opinion on this.
[quote]Dear John Doe:
As a shared hosting customer, we're alerting you about a recent security incident.
We believe this incident impacted less than 1,000 of our hosting customers. However, because the incident took place in our shared hosting environment, we are notifying any customer that potentially could have been impacted.
From April 14 21:30 UTC to April 17 20:38 UTC, an unauthorized individual placed a modified Client URL (cURL) file on the hosting server that runs the following site(s):
url removed
Our investigation found this file was designed to identify and extract credit card information, if it was processed using cURL. We believe the ultimate goal of the unauthorized file was to capture transactions on your website that would have requested your customer's credit card information to be entered. Your personal information contained in your main account was not impacted.
If your website does not collect credit card information from your customers, or if you do not process customer credit cards using cURL, your customers were not impacted. No further action is required.
If your website does process credit cards using cURL, you will need to review your payment processing history to determine if your customers are impacted:
1. If you collected or processed any credit card payments from your customers between April 14 21:30 UTC and April 17 20:38 UTC, please click here to receive a call from a Support Guide.
2. If you did not collect or process any credit card payments from your customers between April 14-17, your customers were not impacted. No further action is required.
If you are unsure if your website uses cURL, please contact your website administrator.
Thank you for being a customer, we truly appreciate it. We apologize for any inconvenience or hardship this may cause you or your customers. Our team is committed to preventing these types of incidents in the future and we'll always be forthcoming in our communications with you.
GoDaddy Security Team[/quote]
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