Posted - 06/20/2020 : 11:26:08
Hi! I had a bot try to place a $43,000 order last night, and IP blocking flagged it... but this morning I've had emails from now two customers who are also blocked from the site. I deleted the block and am waiting to hear back from the customers, but this isn't the first time it's happened; the last time I had a bot blocked, it also blocked other customers. It would be very peculiar if they all happened to use exactly the same IP address; is it possible it's blocking more than it should be? I need to update to 7.2.3 so if the fix is addressed there, wonderful; if not, any idea what's going on? I don't know my prospective customers' IP addresses.
http://www.sleepingbaby.net/ Using ECT 7.2.2 for php
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