Posted - 06/25/2020 : 06:43:53
I am having the same problem with ALL transacations are Unathorized. How do I Authorize them? After the paypal transaction, I never make it back to the store. The result from the store says "To comply with Government regulations, this transaction has been declined."
Vince said in a previous person's problem: I think you're just talking about the unauthorized orders which show the amount. All this is is orders that the customer hasn't gone through with the payment. That is, they put the items in the cart, entered the customer details on checkout and got as far as the final checkout page or even to the payment processor, but without entering the payment details. The reason these orders are shown is because it may have been that the customer DID pay, but didn't make it back to the store to update the payment details. For this reason it's best to check with the payment processor records to make sure. Also, if the number of unauthorized orders suddenly jumps it may be you have a technical problem on the store. It may be also that you wish to contact the customer to encourage them to complete the order.
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