Hi we received the below message from Cardinal Commerce (partner of PayPal for 3D secure payments) recently as transactions were failing on certain browsers due to a security update.
Chrome issue document:
https://cardinaldocs.atlassian.net/wiki/download/ attachments/1259077633/CardinalCommerce_Technical Bulletin_Google Chrome_4-29-2020.pdf
Safari issue document:
https://cardinaldocs.atlassian.net/ wiki/download/attachments/1259077633/ CardinalCommerce_Technical_ Bulletin_Safari_4-29-2020.pdf
Cookies on the cart.php page need to be set to SameSite=none and 'Secure'.
When i check on chrome in the developer panel i can see 4 cookies, 3 of which are secure but i need to set one to SameSite=none
Please can you advise what file i can view the cookie settings in so that we can set them all to secure and ensure all transactions on our cart page are successful? Your prompt attention is most appreciated.
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Google Chrome Samesite and Safari, iPad and iOS Cookie Changes – How It Impacts You and What You Can Do
What are the most important things you want when surfing the internet? Probably making sure your privacy is protected, your transactions are secure and it’s lightning fast, right? Well, Google, Apple and others are focused on making the internet faster on one hand and focused on security and privacy for their users on the other hand. Not always an easy task. Sometimes, these changes may cause errors and impact your checkout flow.
Google’s Chromium project and Apple’s WebKit team have both announced (and in some cases, deployed) updates to how cookies are treated by default. These updates will impact the most recent versions of Google Chrome, other Chromium-based browsers such as the latest Microsoft Edge for Windows and macOS, and Safari 13.1 for iOS, macOS, and iPadOS.
So, what does this mean for you?
If you are using cookies as part of your checkout flow to retain values related to the consumers session, you may be impacted. Depending on how you have chosen to integrate your 3-D Secure solution, you may experience issues with authentication. In extreme cases, you may experience difficulty in fully completing an order.
We want to make sure you can continue to transact without issue. We have recommendations to help fix and test your changes for any challenges related to these cookie updates with detailed information on how to make sure you’re up to date and can avoid any problems with your checkout flow
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