Just began getting customer complaints that discounts are not being applied to their orders even though the product has a discount applied to it. Tried deleting the discounts with complaints and rebuilding them, but the same problem persists. It is not a limitation on the number available, minimums etc. that I can tell, and dates are fine. Any ideas?

Roger

Hi Roger
Can you reproduce this? That is, if you try purchasing this product do you get the problem also?

Vince

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Hi Vince,

Yes. Let me shelve this for now. All the discounts concerned expire today (11-30-20) and nothing else seems to be amiss. I'll revisit if necessary.

Thanks,

Roger