One of my sites was not displaying the products.php page at all, so my first instinct was to update it to the newest version. I just tried to do that, but when I run "updatestore.php" I'm getting a blank page.

I'm on a chat with the hosting company and they have confirmed that the database is fine and there is no data corruption.

Thoughts? Site:http://rrlaperle.com/store/products.php

Just wanted to update because I've figured it out.

The store software was an older version and my hosting company updated all my sites to PHP 7.3 - so it would not work at all and it was stuck trying to update, but it wouldn't even connect to the database.

We had to downgrade to PHP 5.6 and then run the update and then upgrade the PHP back to 7.3 and all is now working.

Hi, there is something going on and you should take down the updatestore page right away
In the source I see this

$db_username = "removed"; // Your database login username
$db_password = "removed"; // Your database login password
$db_name = "removed"; // The name of the database you wish to use
$db_host = "localhost"; // The address of the database. Often this is localhost, but may be for example db.yoursite.com

You database credentials are there for the world to see.
Please change your passwords for EVERYTHING now!

David

Viewing source of this page http://rrlaperle.com/store/products.php also shows your database user and password.
Please address this right away.

David

I see that. I've removed it.

Also the store stopped working. I went to the cpanel and changed the PHP back to 5.6 and now it is working again.

Any idea why?

Ok, that's gone now.
When you move from php5+ to php 7+ you need to take some steps as outlined here
https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107737
Did you do that?

David

I think that did it!!