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jimhuang
Advanced Member

Taiwan
248 Posts

Pre-sales questions only
(More Details...)

Posted - 12/17/2020 :  06:37:52  
In order admin, there are many pending payments as pictured:

[img]https://3dlens.com/2checkout.png[/img]


What is a correct setting in payment provider?

Jim
v.7.25

Vince
Administrator

42706 Posts

Posted - 12/17/2020 :  08:31:00  
Hi Jim
You get that message if the amount paid was different than the amount that should have been paid. Was that the case with these orders? How much should have been paid for each of them?

Vince

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jimhuang
Advanced Member

Taiwan
248 Posts

Pre-sales questions only
(More Details...)

Posted - 12/18/2020 :  04:00:09  
Hi Vince

The amount I received is the same as the amount I should receive.
So the grand total amount (order total + shipping) I received is correct.


Jim


Edited by - jimhuang on 12/18/2020 04:02:37

Vince
Administrator

42706 Posts

Posted - 12/19/2020 :  03:11:36  
Hi Jim
Can you send me an email with the site FTP login / URL and I'll take a look.

Vince

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Vince
Administrator

42706 Posts

Posted - 12/21/2020 :  09:44:21  
Hi Jim
Everything looks like it should work so I've added a bit more information to the message that should give an idea what is going on. When you get another 2Checkout order in, could you let me know?

Vince

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jimhuang
Advanced Member

Taiwan
248 Posts

Pre-sales questions only
(More Details...)

Posted - 12/21/2020 :  19:39:34  
Hi Vince

I just receive a new 2checkout order without pending status.
Thanks for your kind help.

Can you tell me where and what you changed?


Jim

Vince
Administrator

42706 Posts

Posted - 12/22/2020 :  00:31:51  
Hi Jim
The change is in the vsadmin/inc/incthanks.php script but I've added the change to the updater so you won't have this problem again if you update.

Vince

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