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 Rich Results problem with stock
Author « Topic »  

midvalleydrifter001
Ecommerce Template Expert

USA
933 Posts

Posted - 01/07/2021 :  20:39:58  
When I run a Rich Results Test on one of my pages it lists the Availability of the product as "Out of Stock" when it clearly has stock.

It looks like it's only happening on this one product. Other pages show In Stock Availability.

Any ideas why this is happening?

https://search.google DOT com/test/rich-results?view=search-preview&id=GuEQ5txvYrus8ULko3VV0w

https://search.google DOT com/test/rich-results?id=GuEQ5txvYrus8ULko3VV0w

Actual product page: https://www.slixprings DOT com/proddetail.php?prod=Miroku-Firing-Pin-Trigger-Safety-Spring

Patrick

PHP v 7.2.5.001

dbdave
ECT Moderator

USA
10410 Posts

Posted - 01/07/2021 :  21:36:24  
Hi Patrick, viewing the source of your product detail page the ECT Product Schema Markup Generator v1.0 - by DLSS clearly shows out of stock set.

You should find out why that's happening, but it's definitely being reported that way.
If you are using stock by options, try turning that off, set stock on the product, then turn stock by options back on.

Perhaps contact Mike if it's not something obvious in your admin.

Thanks,
David

midvalleydrifter001
Ecommerce Template Expert

USA
933 Posts

Posted - 01/07/2021 :  21:51:38  
I checked another product with stock options set and it shows "In Stock"

That is why I'm confused.

It seems to only be doing this on this particular product page.

midvalleydrifter001
Ecommerce Template Expert

USA
933 Posts

Posted - 01/07/2021 :  21:58:25  
This is weird....

I turned "off" stock options as you suggested and ran a test... Availability "In Stock"

I turned stock options back "on" and run the test again.... Availability "In Stock"

For some reason that fixed it but it doesn't make any sense.

Oh well... it's working now.

Thanks David for the idea.

Patrick
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