Digital download link not working

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abbyeagle Starting Member Australia 47 Posts Pre-sales questions only (More Details...)	Posted - 01/09/2021 : 20:44:28 Hi, I have used digital downloads successfully for a couple of years. However since a couple of weeks back the link does not work. All i can think of is that i reuploaded the zip files to the prodfiles folder. Nothing else changed. When i hover the mouse over the link it displays the path at the bottom of Google Chrome screen. For what it is worth i cleared the history cache. BTW i just upgraded to the the latest version 7.1. However i did not upgrade the digital downloads files because the file date had not changed. What do you suggest? Abby
Vince Administrator 42756 Posts	Posted - 01/10/2021 : 01:51:01 Hi Abby I tried the product id F-01 which is a free download and got the download just fine. So it seems that the system is working ok and there is nothing to fix there, and if there is a particular product where the download isn't available it is likely to be the path to the zip file. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
abbyeagle Starting Member Australia 47 Posts Pre-sales questions only (More Details...)	Posted - 01/10/2021 : 19:48:39 Hi Vince, Thanks but no matter which product i try to download - nothing happens. What is also intriguing is that a client had the same problem. So i just tried Firefox and it works fine. Sigh. So what do i need to do to get Chrome working properly?
Phil ECT Moderator United Kingdom 7680 Posts	Posted - 01/11/2021 : 01:28:38 Hi Abby, There does indeed appear to be a problem with Chrome. I had to right-click 'save link as' or right-click 'open link in new tab' to get the download. It works fine in Firefox. I did check through the settings I have in Chrome but nothing seemed to be amiss there. The problem is if it is a browser issue there's not a great deal you can do about it apart from inform your customers before they purchase a download. Let's see what Vince says..... * Database Migrations and Conversions* * ASP to PHP Cart Conversions* *Contact Us* *Buy The PHP Capture Card Plugin* Rate Our Services/View Our Feedback
Vince Administrator 42756 Posts	Posted - 01/11/2021 : 08:21:06 Hi Abby I see what the problem is. The Digital Downloads script wasn't using the HTTPS location if it was available, and now Chrome is blocking those non-HTTPS links if from an HTTPS page. Anyway, I've just added a fix in the digi downloads plugin so if you get a new copy of the updater you should get an new copy of the digital downloads and can you copy those to your site. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
John Nolan Advanced Member Canada 409 Posts Pre-sales questions only (More Details...)	Posted - 01/11/2021 : 18:35:23 Vince: What files do we have to replace to fix this issue? Do we have to do an entire update?
Vince Administrator 42756 Posts	Posted - 01/12/2021 : 03:49:47 Hi John No . . . when you request the updater you should get the digital downloads files separately and you just need to update these files. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
John Nolan Advanced Member Canada 409 Posts Pre-sales questions only (More Details...)	Posted - 01/12/2021 : 04:02:08 Thanks Vince.
abbyeagle Starting Member Australia 47 Posts Pre-sales questions only (More Details...)	Posted - 01/16/2021 : 18:03:31 Thanks Vince. I just uploaded the 3 files but did not run the updater. I can now download the digital files from the shopping cart.
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