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 ASP (Windows server) versions
 Can't update weight based flat rate shipping amoun
Author « Topic »  

Midas
Starting Member

Canada
33 Posts

Posted - 03/02/2021 :  10:29:50  
I am trying to change my weight based flat rate Fedex shipping amount from $24 to $35. I have changed it in the shipping and handling section of the control panel but the shipping estimator in the cart is still seeing $24.
Please help.
I am using Version V7.1.2 asp.
Thanks...Michael

dbdave
ECT Moderator

USA
10411 Posts

Posted - 03/02/2021 :  11:25:46  
quote:
weight based flat rate Fedex shipping amount


Which is it that you are using?
Fedex rates, or Weight based custom setup?

David

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 03/02/2021 :  13:47:54  
Hi Michael, did you update the rules as outlined here https://www.ecommercetemplates.com/help/shipping.asp#postal

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Midas
Starting Member

Canada
33 Posts

Posted - 03/02/2021 :  15:15:03  
Thanks for the fast replies. I have changed the zone rules to $35 flat rate which seems to have fixed the problem however I have one item, at least, that when I change the regular shipping to $35 Fedex it gives free shipping. I am baffled.
Thanks...Michael

Midas
Starting Member

Canada
33 Posts

Posted - 03/02/2021 :  15:32:33  
I found that the one product I mentioned that was changing to free shipping had its weight set to 0.
You guys are the best. Thanks for all your superb support over the years.
Michael
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