Customer review

Author	« Topic »
Guy ECT Moderator Canada 2499 Posts	Posted - 05/29/2021 : 14:14:40 Hi! We got a long customer review and for what I can see, it's not possible to show all of it. Is there a parameter to change? Thanks! ---- Guy Quebec, Canada https://www.lineaire.com
dbdave ECT Moderator USA 10408 Posts	Posted - 05/29/2021 : 17:34:13 Is this the summary on the product detail page, where they are truncated? If so, there should be a link for the customer to see the full review. David
Guy ECT Moderator Canada 2499 Posts	Posted - 05/29/2021 : 20:13:45 Nope, no link https://www.lineaire.com/Haut-parleur_sans_fil_Sonosphear ---- Guy Quebec, Canada https://www.lineaire.com
Vince Administrator 42756 Posts	Posted - 05/30/2021 : 03:49:03 Hi Guy There is a parameter... $customerratinglength=255; ...which you can set to the length you want to truncate the reviews at. If you click on "Afficher tout" then you get all the reviews in full, but it does seem to be missing something to show that individual review in full so I'll look into that. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Vince Administrator 42756 Posts	Posted - 05/30/2021 : 11:08:06 Hi Guy I believe I have a resolution to this problem, Guy. If you get a copy of the v7.4 updater from here... https://www.ecommercetemplates.com/updaters.asp The copy the files... js/ectcart.js vsadmin/inc/incproddetail.php ...to your site then now the shorter version of the review is clickable and will expand to the full version when clicked. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Guy ECT Moderator Canada 2499 Posts	Posted - 05/30/2021 : 13:21:52 Oops... can't get it. I can't log to my Ecommerce Templates account: Sorry, your username and password were not found. Please try again. ---- Guy Quebec, Canada https://www.lineaire.com
Guy ECT Moderator Canada 2499 Posts	Posted - 05/30/2021 : 13:51:06 Finally I was able to get the updater. So I installed the new version v7.4 However, I don't see any change. Is there something I need to add? ---- Guy Quebec, Canada https://www.lineaire.com
Vince Administrator 42756 Posts	Posted - 05/30/2021 : 15:18:34 Hi Guy When the mouse hovers over the "short" version of the review it changes to a pointer. When you click that short version it should reveal the full version. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Guy ECT Moderator Canada 2499 Posts	Posted - 05/30/2021 : 19:32:50 Hello Vince, For what I can see, it work OK with Chrome, but not with Firefox. ---- Guy Quebec, Canada https://www.lineaire.com
insight ECT Moderator USA 4479 Posts	Posted - 05/30/2021 : 22:05:23 Looks fine to me in Firefox on Mac. Given that it's not all that obvious that the review text is clickable, and only the text is clickable (i.e. the white space between the lines isn't, so you have to be on target), would it be better to also have a WordPress style [read more] following the ellipsis as an additional click target? Peter Professional ecommerce web hosting services Shared hosting Windows & Linux \| Dedicated servers \| Domains \| SSL Ecommerce Templates specialists since 2003 https://servelink.com
Vince Administrator 42756 Posts	Posted - 05/31/2021 : 10:38:05 Good point, Peter, and I've added the "read more". Now the files you need to update are... css/ectcart.css js/ectcart.js vsadmin/inc/incproddetail.php vsadmin/inc/languagefile_*.php Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
insight ECT Moderator USA 4479 Posts	Posted - 05/31/2021 : 10:53:55 Nice Peter Professional ecommerce web hosting services Shared hosting Windows & Linux \| Dedicated servers \| Domains \| SSL Ecommerce Templates specialists since 2003 https://servelink.com
Guy ECT Moderator Canada 2499 Posts	Posted - 05/31/2021 : 10:57:15 I replaced the files but I don't see any "read more" link. ---- Guy Quebec, Canada https://www.lineaire.com
Vince Administrator 42756 Posts	Posted - 05/31/2021 : 11:38:39 Hi Guy You didn't replace the incproddetail.php file with the new one I believe. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Guy ECT Moderator Canada 2499 Posts	Posted - 05/31/2021 : 13:15:34 Hello Vince, I re-download the file and it's the same. There no "Read More" link. Thanks! ---- Guy Quebec, Canada https://www.lineaire.com
Phil ECT Moderator United Kingdom 7680 Posts	Posted - 06/01/2021 : 00:43:54 quote: I re-download the file and it's the same. There no "Read More" link. Hi Guy, I'm guessing the read more will need adding to all the language files or you haven't uploaded all the language files that have been changed perhaps? *Contact Us* *Buy The PHP Capture Card Plugin* Rate Our Services/View Our Feedback
Vince Administrator 42756 Posts	Posted - 06/01/2021 : 02:47:35 Hi Guy Can you get a new copy of the updater and try copying the files again? I've found the problem and it was because the necessary change didn't make it into the updater. Apologies. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Guy ECT Moderator Canada 2499 Posts	Posted - 06/01/2021 : 06:46:54 Work OK now. Thanks! ---- Guy Quebec, Canada https://www.lineaire.com
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