Hi,

I would like to send a followup email to a customer at about seven days after an order is shipped. Does anyone know how to do this?

Thanks,
Brad

There is no way to do that automatically, but what I do on my store is orders get moved to shipped status when they are shipped.
At 30 days or so (7 days for you) you just pull up the admin and select all orders in shipped status and you can select the ones you want to send the email to and move them to completed status (for us) or whatever status you want to move them to.
Our emails ask for reviews, but you can setup a unique email for each status type.

https://www.ecommercetemplates.com/help/taking_orders.asp#orders6

David

David,

Yes, I want to ask for reviews also. Thanks for the tip!

Brad

No worries.
If you need help setting up your status email, just post back.

Thanks,
David