wrtoll
Ecommerce Template Expert
USA
764 Posts Pre-sales questions only (More Details...)
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Posted - 10/28/2021 : 11:03:07
Hi I am trying to install the Premium Generic version and I have database on Sql server which was version 7.1 The Premium Generic is on 7.3 I run updatestore and it fails with error :processing table :abandoncartemail"(this is using the sqlservertanles add on I paid for) I can log into to the website but orders show ,but no catefories or prooducts Any ideas Thanks Warren
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Vince
Administrator
42789 Posts |
Posted - 10/28/2021 : 13:06:14
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wrtoll
Ecommerce Template Expert
USA
764 Posts Pre-sales questions only (More Details...)
|
Posted - 10/28/2021 : 13:49:20
Hi I dont have a access database I only have a microsoft sql database And I am trying to use the sql database tools that I purchases from you to update it to the new structure I restore my sql database and connect to the database and then run the update store sql tables tool that I got from and it gives this error after I click on Install Ecommerce plus version 7.1 I get this error processing table:abandonedcartemail An error orrcured on the server while processing this url
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Vince
Administrator
42789 Posts |
Posted - 10/28/2021 : 14:01:28
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wrtoll
Ecommerce Template Expert
USA
764 Posts Pre-sales questions only (More Details...)
|
Posted - 10/28/2021 : 14:03:52
We are trying that and it gives us the url error
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wrtoll
Ecommerce Template Expert
USA
764 Posts Pre-sales questions only (More Details...)
|
Posted - 10/28/2021 : 14:09:20
Click the Upgrade to Version xxx button and you will see the database being updated. On completion you should see a "Success" message and the page will refresh. We only see 3 buttons Install to V7.1 all we see Is there meant to be an upgrade button.We only see an 1)install Ecommerce plusto v7.1 2)Install v7.1 and wipe 3)Do not create basis structure
Is there meant to be an upgrade option? I dont see it
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wrtoll
Ecommerce Template Expert
USA
764 Posts Pre-sales questions only (More Details...)
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Posted - 10/28/2021 : 14:10:39
My programmer says he can see the code ,but its not showing up No upgrade option
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Vince
Administrator
42789 Posts |
Posted - 10/28/2021 : 14:11:54
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wrtoll
Ecommerce Template Expert
USA
764 Posts Pre-sales questions only (More Details...)
|
Posted - 10/28/2021 : 14:15:53
My database is 7.1.1 What version do I download? Can I try the 7.44
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wrtoll
Ecommerce Template Expert
USA
764 Posts Pre-sales questions only (More Details...)
|
Posted - 10/28/2021 : 14:22:26
I am only show 3 files
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wrtoll
Ecommerce Template Expert
USA
764 Posts Pre-sales questions only (More Details...)
|
Posted - 10/28/2021 : 14:30:56
Weird it works now If we go to www.test.com it shows only 3 options If we go to localhost it shows the newer 7.4.4 option Thank you Warren
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