Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
 
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site
Forum Search
Google Site Search
 All Forums
 Technical
 PHP (Unix / Linux / Apache) versions
 The cart is not sending order details to customer
Author « Topic »  

abbyeagle
Starting Member

Australia
47 Posts

Pre-sales questions only
(More Details...)

Posted - 11/18/2021 :  16:41:49  
Hi,

1. The shopping cart is no longer sending an email to admin or the customer with the order details - which include the download link.

2. If i make a purchase as a test client - after the purchase their is a download link on the /thanks.php page. But if i click out of that page and then log back and click on 'your account' and then 'order management' i can no longer find the download link. Can you help me with this please?

Abby

Vince
Administrator

42874 Posts

Posted - 11/19/2021 :  01:21:50  
Hi Abby
Did the order emails work before but then just suddenly stop? If so, could you possibly ask your host if they could check the mail server to see if anything is up?

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

abbyeagle
Starting Member

Australia
47 Posts

Pre-sales questions only
(More Details...)

Posted - 11/19/2021 :  20:22:45  
Hi Vince,
It has worked successfully for years and seems to have stopped about 2 months back. I just checked Outlook with a test message and the email works fine. And then i did another test purchase and discovered that the emails have been shunting into the wrong email folder. So all is good. Thanks Vince.
  « Topic »  
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2022 ecommercetemplates.com
This page was generated in 0.02 seconds. Snitz Forums 2000