 Posted - 04/10/2022 : 09:42:36
Solved the outgoing mail issue to the customer, the one that's left concerns the new order notification.
I've tried sending using an internal email account (eg "neworder@xxxx.com") to my sales@xxxx.com as well as sending the new order notification out to a gmail account with a forward back to me at "sales@xxxx.com"
In both instances, the email lands in the junk file.
I have added the sending email addresses to contacts, designated as "not junk mail" and added the domain to the allowed list on Outlook365
No errors thrown when I used $debugmode=TRUE
Thoughts? (goDaddy support is useless)
Thanks in advance!
UPDATE: Resolved
goDaddy recently switched to Outlook 365 and tightened spam filtering.
Corrected the issue of order notification dumping into the junk folder by modifying the spam filtering on a server level by setting up a Rule. Doing this on the server level filters incoming email before it hits the usual spam filters.
If you're experiencing this w/GoDaddy Outlook 365 ..
Access Exchange admin center Choose Rule then add a new rule. Apply it to the affected email and any other identifier, set the "Spam confidence lveel (SCL) to..." and enforce the rule.
Edited by - BobT on 04/11/2022 07:56:43
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Email issue
