after updating to 7.5.3 getting connection error

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yusuf691 New Member USA 98 Posts Pre-sales questions only (More Details...)	Posted - 09/23/2022 : 08:45:45 Database Connect Error (1040) Too many connections You need to set your database connection in vsadmin/db_conn_open.php For help setting your database connection please see... https://www.ecommercetemplates.com/phphelp/ecommplus/instructions.asp#dbconn We also have a support forum here... https://www.ecommercetemplates.com/support/
Vince Administrator 42874 Posts	Posted - 09/23/2022 : 09:16:58 Hi yusuf691 This error is when there are too many connections to the mySQL server but wouldn't be the kind of thing that would be caused by an updater. Was it happening before the update? And have you told your host about the error? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
yusuf691 New Member USA 98 Posts Pre-sales questions only (More Details...)	Posted - 09/23/2022 : 09:37:37 yES SPOKE TO THE HOST THEY ARE WORKING TO FIX IT another problem is when you go to the cart to check out it does not ask for Customer Name And Address at the check out can you please check site www.ShahnazHusainUSA.com Thanks
dbdave ECT Moderator USA 10468 Posts	Posted - 09/23/2022 : 11:17:51 Hello, the problem on the cart page is it's not linked to the ectcart.js file as outlined here - https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107040 All of your pages should be linked to this file. Thanks, David
yusuf691 New Member USA 98 Posts Pre-sales questions only (More Details...)	Posted - 09/24/2022 : 22:27:20 the desktop version is working now however the mobile version is not working Please help
dbdave ECT Moderator USA 10468 Posts	Posted - 09/25/2022 : 08:46:04 These days, most folks run one website with responsive design. So you actually have a separate mobile version of your website? If so, it's likely that you have not updated the files on that version, so can you check that? Thanks, David
yusuf691 New Member USA 98 Posts Pre-sales questions only (More Details...)	Posted - 09/25/2022 : 10:13:39 No same version for desktop and mobile Thanks
dbdave ECT Moderator USA 10468 Posts	Posted - 09/26/2022 : 14:41:34 Hi, then it could be a cache issue, so be sure to do a hard refresh of your browser. ctrl>F5 or try a different browser you don't normally use. If the problem persists, then reply here with a description of the issue. Thanks, David
yusuf691 New Member USA 98 Posts Pre-sales questions only (More Details...)	Posted - 09/27/2022 : 07:54:13 Working now <link rel="stylesheet" type="text/css" href="/css/ectcart.css"/> Do i need to add above line in the .php files in vsadmin folders as well? like adminprods or admin.php
dbdave ECT Moderator USA 10468 Posts	Posted - 09/27/2022 : 07:56:23 Hi, no, that is only for customer facing pages - the "front end" of the website. Thanks, David
yusuf691 New Member USA 98 Posts Pre-sales questions only (More Details...)	Posted - 09/27/2022 : 19:25:23 Thanks
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