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 ASP (Windows server) versions
 Problems with new update ASP 7.5.4
Author « Topic »  

jezze
Ecommerce Template Expert

USA
602 Posts

Pre-sales questions only
(More Details...)

Posted - 12/06/2022 :  17:04:03  
Hi All,

I just updated my store to the latest version ASP ver 7.5.4
and my shopping cart no longer shows the name, address and all the other options.
Can somebody tell me what do I need to check or modify?


Jezze
ASP v7.3.1
PHP v6.7.2

Vince
Administrator

42815 Posts

Posted - 12/07/2022 :  11:21:33  
Hi Jezze
Is this the all natural dynamics site? If so, it seems you have an unknown layout option "navigation" in the productpagelayout parameter. Can you check for that in your includes.asp file?

Vince

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jezze
Ecommerce Template Expert

USA
602 Posts

Pre-sales questions only
(More Details...)

Posted - 12/08/2022 :  15:23:54  
Hi Vince,

This is the error I have "UNKNOWN LAYOUT OPTION:navigation" in my categories pages
How can I fix that?

Jezze
ASP v7.3.1
PHP v6.7.2

jezze
Ecommerce Template Expert

USA
602 Posts

Pre-sales questions only
(More Details...)

Posted - 12/08/2022 :  15:37:31  
Hi Vince,

This is the configuration I have
Can you tell me what's wrong with the code below?

usecsslayout=True
productpagelayout="navigation, productname, productimage, description, price, options, addtocart, previousnext"
csproductpagelayout="productimage, productname, discounts, description, options, addtocart, previousnext, emailfriend, reviews"
detailpagelayout="navigation, productname, productimage, description, price, options, addtocart, previousnext"

When I add reviews to detailpagelayout it looks bad with the reviews all over the page
How can I fix that?

Jezze
ASP v7.3.1
PHP v6.7.2

dbdave
ECT Moderator

USA
10445 Posts

Posted - 12/08/2022 :  16:24:50  
Hi, this page has the options for those layouts - https://www.ecommercetemplates.com/help/css-layouts.asp

Can you try removing navigation from this line and see if that fixes it
productpagelayout="navigation,productname, productimage, description, price, options, addtocart, previousnext"

David

jezze
Ecommerce Template Expert

USA
602 Posts

Pre-sales questions only
(More Details...)

Posted - 12/10/2022 :  16:20:57  
Hi David,

I removed the "navigation" option but the error message keeps showing up in the categories pages.
Any idea how to fix that?

Jezze
ASP v7.3.1
PHP v6.7.2

dbdave
ECT Moderator

USA
10445 Posts

Posted - 12/10/2022 :  18:18:08  
Hi, check to see if those settings exist in the products.asp page itself.
Thanks,
David

gemsbodyjewellery
Ecommerce Template Guru

United Kingdom
1273 Posts

Posted - 12/17/2022 :  07:12:21  
How did you fix the problem with the name and address fields? I am having the same problem, but only on the desktop version of my website.
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