 Posted - 03/03/2023 : 03:28:48
Hi all, recieved this from Square on Wednesday noting that processing fees for refunds are ending on 02nd May 2023 Update to your Square Account Dear Steven, We are writing to inform you of an upcoming change to the Square refund policy, effective as of 2nd May 2023. Occasionally, we update our policies and pricing for our products to better align to evolving costs from our network and payments partners. In these scenarios, we make pricing changes so that we can invest in our platform, create new features and continue expanding the value Square provides to sellers like you. Processing fees will no longer be refunded to your account when you issue full or partial refunds to your customers. We’re making this change to reflect that Square incurs some processing fees from our network and payments partners in instances of refunds, and to match current industry standards. You do not need to take any action and there will be no change in the experience for your customer. You may wish to update your return policy for your customers in order to account for this policy change. You can also find additional information on the refund process through Square by visiting our Help Centre. Read more about the upcoming policy changes here › https://squareup.com/gb/en/press/refund-policy-updateSteve
Edited by - 1818charlie on 03/03/2023 03:30:17
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Square refunds processing fees end on 2nd May
