Posted - 06/28/2023 : 12:26:35
FedEx Ground is estimating properly, but all other FedEx methods are coming in high (eg. up to 70% higher than what it should be for the Priority method). We have to keep giving people refunds. All Canada Post methods are coming back lower than they should. Even after bumping them up 10% sometime we lose money on them. UPS and DHL are working properly. This is compared against our rates shown in Shipstation. (We've checked this with $discountshipping's all set to 0 so there is no modification to the rates.)
This isn't new, it's been a problem for years. Are the "Rating Web Services" out of date?
|