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 PHP (Unix / Linux / Apache) versions
 site speed issues after update 7.62
Author « Topic »  

steven vaccaro
Ecommerce Template Guru

USA
1031 Posts

Posted - 09/27/2023 :  13:16:15  
After the update to 7.62 the site has been experiencing speed issues. Some times so slow the page doesn't load at all.

Ive been back and forth with the host and they are saying its a PHP issue. "it seems to be some kind of php-fpm/coding issue. Please check script and re upload it"

Please help me out?

dbdave
ECT Moderator

USA
10385 Posts

Posted - 09/27/2023 :  14:44:05  
Hi Steven, what version of .php is the site running on?
I expect it's not really an issue with the cart code with no others reporting the issue, but it's certainly possible. It's important to remember many hosts will point to the site coding without even checking things.
Post back your php version, and let us know if you are on "shared" hosting, as some hosts will stuff as many users on a server as possible and if just one of the sites on that server is under attack, it can easily impact all sites on that server.
Thanks,
David

steven vaccaro
Ecommerce Template Guru

USA
1031 Posts

Posted - 09/27/2023 :  19:40:35  
Thanks Dave, Im on a vps and was using 8.1, I switched to 8.2 and it seems better.

dbdave
ECT Moderator

USA
10385 Posts

Posted - 09/28/2023 :  07:42:07  
That sounds good, and being on a vps is certainly better than shared hosting.
This thread, https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=115457 Gary (ITZAP) has a link to a tool that may help reveal the issue if it persists.

Thanks,
David

steven vaccaro
Ecommerce Template Guru

USA
1031 Posts

Posted - 09/28/2023 :  08:23:25  
Thanks, Dave. I've run https://gtmetrix.com/ before. But I have no idea how to fix most of the recommendations. I have a tech person that helps me, Ill ask him and take it from there.

ITZAP
Ecommerce Template Guru

Australia
1016 Posts

Posted - 10/08/2023 :  20:34:40  
Here are .htaccess file entries to help "Make your website pages load faster":

https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=106244

Gary

steven vaccaro
Ecommerce Template Guru

USA
1031 Posts

Posted - 10/11/2023 :  07:51:00  
Thanks Gary!
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