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 ASP (Windows server) versions
 PayPal Transaction ID and Authorization Code Field
Author « Topic »  

kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/07/2023 :  05:09:10  
Hi Vince,

The PayPal Transaction ID and Authorization Code fields are incorrect. They should be reversed. When I go to look up a transaction in our PayPal account I have to use the Authorization Code.

Using Ecommerce PlusASP v7.7.3

Thanks,
Kelley

dbdave
ECT Moderator

USA
10406 Posts

Posted - 12/07/2023 :  08:16:11  
Hi Kelley, Vince is away for a few days and may not see this right away.
I'm sure he can address it when he returns.

Thanks,
David

kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/07/2023 :  08:59:55  
OK, thanks, David. It's not a problem to enter the Auth code to brin.g up the transaction, but I thought he might want to know.

Kelley

Vince
Administrator

42750 Posts

Posted - 12/07/2023 :  09:44:53  
Hi All
I just got back.

Can I ask which flavour of PayPal this is? For instance is it PayPal Standard, Checkout, Express, etc?

Vince

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kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/08/2023 :  04:10:32  
Hi Vince,

Welcome back. It's PayPal Checkout.

Kelley

Phil
ECT Moderator

United Kingdom
7679 Posts

Posted - 12/08/2023 :  06:30:48  
Hi Kelly,
quote:
When I go to look up a transaction in our PayPal account I have to use the Authorization Code.


Can you not just click on the authorisation code in your admin? That should take you to that transaction in your PayPal account

screen shot - https://paste.pics/Q1FEX



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dbdave
ECT Moderator

USA
10406 Posts

Posted - 12/08/2023 :  07:49:43  
Phil's suggestion there works for square too. Not hijack this thread, but I would love for that to be linked on the order details too. More often than not, we discover we need to see the payment while there, versus the list of orders.
Thanks,
David

kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/08/2023 :  08:38:48  
Hi Phil,

Actually, that does work! I've never done that before in all my years!!!

Kelley

Edited by - kelleymoore on 12/08/2023 08:40:27

dbdave
ECT Moderator

USA
10406 Posts

Posted - 12/08/2023 :  08:57:57  
Hi Kelley, it was never linked like that until a recent update, so don't worry. You're not losing your mind.

David

kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/08/2023 :  12:39:22  
David,

Thanks for that!

Kelley
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