charged wrong amount in 2checkout

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jimhuang Advanced Member Taiwan 248 Posts Pre-sales questions only (More Details...)	Posted - 02/02/2024 : 19:07:53 I received an order with product A $158 + product B $86 + shipping $46 = Total $290 However, in 2checkout charged product A $236 + product B $86 + shipping $46 = Total $368 Does anyone have the same problem? [img]https://3dlens.com/order-amount.png[/img] [img]https://3dlens.com/2checkout-amount.png[/img] Jim v.7.63
Vince Administrator 42688 Posts	Posted - 02/05/2024 : 02:48:10 Hi Jim Can you reproduce this if you add the same items to cart? And has the price of the Linear Polarizer Film changed recently? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
jimhuang Advanced Member Taiwan 248 Posts Pre-sales questions only (More Details...)	Posted - 02/05/2024 : 03:30:45 Hi Vince I can't reproduce this situation and do not change the price for a long time. There's no problem if customer choose PayPal. Before the ECT software was updated, 2Checkout has ever charged wrong cost in overcharge or undercharged. BUt most of time it worked normally. This is the first time the problem has occurred in 2checkout after the software was updated. Jim
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