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Checkout error
Author
«
Topic
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laleirina
Advanced Member
United Kingdom
171 Posts
Posted - 10/10/2024 : 06:43:01
Hi everybody,
We are getting the following error when people check out.
We very recently upgraded to Version 7.8.1 and this error seems to have appeared post that.
Not sure if it caused it though.
Help please!
Vince
Administrator
42750 Posts
Posted - 10/10/2024 : 11:49:11
Hi Laleirina
I'm thinking this is PayPal Checkout, no? Could you send the site FTP login details to my email (vince AT ecommercetemplates DOT com) and I'll dig in and see what is up.
Vince
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laleirina
Advanced Member
United Kingdom
171 Posts
Posted - 10/10/2024 : 14:38:54
Hi Vince,
Sorry, I forgot to mention, this is Pay365, our payment provider.
Ill send you the FTP info.
Thanks
Vince
Administrator
42750 Posts
Posted - 10/11/2024 : 02:22:56
Hi there
Sorry about the problems but this should be fixed now and I've updated your site and will get the fix into the updater.
Vince
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laleirina
Advanced Member
United Kingdom
171 Posts
Posted - 10/11/2024 : 02:30:54
Thanks for your help with this, Vince, much appreciated.
I'll do a test payment now to check.
Irina
laleirina
Advanced Member
United Kingdom
171 Posts
Posted - 10/11/2024 : 02:33:22
Ok, I made a payment and it went through perfectly- job done!!
Thanks very much Vince.
Irina
Vince
Administrator
42750 Posts
Posted - 10/14/2024 : 23:21:52
Glad to help, Irina!
Vince
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