My contact form is not capturing my customers emails. The "to" & "from" email is mine.

So, if a customer uses my contact form & when I try to respond, it does not go to the customer because it's my email address.

Kathleen

Hi Kathleen
I think it should be the "Reply-to" that is the customer's so can you try replying and see what the email address is?

Vince

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Vince,

Thank you for replying. You are absolutely correct, but when I was clicking on the "reply" button to reply to the customer, the email address that was populating was mine (the website email address) & not the customer's email address.

I don't know what the glitch was but Phil did correct it for me.