Wordpress site, v.7.6.5. I'm unable to sort the home page products. I've tried changing to all selections on the main settings page and nothing happens. I've tried sorting by product order using the numbers system. Nothing happens. It's displaying alphabetically.

In appearance >customize I'm using "Use custom layouts - includes". I tried changing it to default and that does change the product layout but not the home page recommended products.

Where do I look? I've checked the includes and can't see any sorting there.

Hi LadyM
Are you using the Homepage Products plugin still? How about trying the cross sell shortcode where you can specify the sort with "orsortby"?

Vince

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I don't have that plugin - just the ectwidgets.

I'll try this.
I do have this in the includes. Should I remove it to use the widget in Wordpress? (I just added the orsortby.)

$GLOBALS['ectqbuystyle']=1; // Can be 1, 2 or 3
$GLOBALS['ectproductstyle']=1; // Can be 1, 2 or 3
$GLOBALS['ectdetailstyle']=1; // Can be 1, 2 or 3
$GLOBALS['categorycolumns']=3; // Optional parameter to set initial category columns to other than default
$GLOBALS['productcolumns']=3; // Optional parameter to set initial product page columns to other than default
$GLOBALS['orsortby']=7;

Hi LadyM
That shortcode comes with the ECT Widgets plugin and there are more details here...

https://www.ecommercetemplates.com/wordpress/wp-plugins.asp#crosssell

Vince

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I must be doing something wrong. I've removed that code from the includes, emptied the cache, forced a page refresh and it's still sorting the home page products alphabetically.

I changed the appearance to default and it still shows alphabetically. I put the code back with the sort by but it doesn't affect the home page cs products. What else can I look at?

You would also need to clear cookies as there would be one set for the sort, so be sure you have done that, or try browser you do not normally use.
Thanks,
David