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 PHP (Unix / Linux / Apache) versions
 $forcestateselector=true; not working
Author « Topic »  

Marshall
Ecommerce Template Guru

USA
1912 Posts

Posted - 12/09/2024 :  13:34:08  
PHP v 7.7.8

The $forcestateselector=true; is not working and customers are able to bypass the shipping so no shipping cost is showing in the order.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

Vince
Administrator

42789 Posts

Posted - 12/11/2024 :  10:08:34  
Hi Marshall
The $forcestateselector is only to do with the display of the state selector in the shipping estimator so wouldn't affect the shipping cost. It's really only to do with the default ship method not requiring a state selector but having others that do. If a state is needed to calculate shipping there is probably another reason. Could you let me know more about the shipping setup?

Vince

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Marshall
Ecommerce Template Guru

USA
1912 Posts

Posted - 12/12/2024 :  06:05:18  
There is free shipping for certain products over $99, UPS Ground, USA only.
Non free shipping products are marked Free Shipping Exempt.
The site uses UPS weight based set to Pack Together
If a person does fill in the state on the first cart page, there is no problem.
If a person does not fill in the state on the first page, they can get through without being charged for shipping. When this happens, it does not show up as Free Shipping in the order, but simply no shipping is charged.
This problem happens both on PCs and phones.

Not sure what else I can add other than this needs resolved.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

Vince
Administrator

42789 Posts

Posted - 12/12/2024 :  09:34:45  
Hi Marshall
Well that doesn't sound good and it doesn't normally happen. Could you let me know what site it is (I have a feeling I have the details already, but am not sure which one) and I'll take a look.

Vince

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Marshall
Ecommerce Template Guru

USA
1912 Posts

Posted - 12/12/2024 :  16:55:19  
garbbarspecialists[dot]com
You should have FTP. if you need admin login, let me know.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com
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