Posted - 12/12/2024 : 06:05:18
There is free shipping for certain products over $99, UPS Ground, USA only. Non free shipping products are marked Free Shipping Exempt. The site uses UPS weight based set to Pack Together If a person does fill in the state on the first cart page, there is no problem. If a person does not fill in the state on the first page, they can get through without being charged for shipping. When this happens, it does not show up as Free Shipping in the order, but simply no shipping is charged. This problem happens both on PCs and phones.
Not sure what else I can add other than this needs resolved.
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