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phil10945
Advanced Member

USA
146 Posts

Posted - 04/01/2025 :  10:15:28  
Hello,

I recently noticed an error with my sales tax calculations when checking out. When the order is placed, it only shows about a 4% tax being applied to all NY orders (I am based in NY and am required to collect sales tax at varying NY county rates). When I go into the order on the admin side and click recalculate, it calculates the correct total sales tax for the county (Usually between 7% and 9%. Seems like on the initial order, it's only applying the statewide 4% tax and not adding in the additional county level tax. I do have the sales tax mod installed from DLSS that has been working without issues until now. Not sure if the problem is with the mod or the template but I figured I would start here.

Thanks for any help

Phil

DLSS
ECT Moderator

Canada
3959 Posts

Posted - 04/02/2025 :  07:26:32  
It sounds like you have updated your cart and have not reapplied the module.

Email me directly and lets have a look.

Mike Beebe
President,
DataLinks Software Solutions
www.dlss.ca

Rate Me Here

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