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mrprofit
Advanced Member

Canada
226 Posts

Pre-sales questions only
(More Details...)

Posted - 09/19/2016 :  17:08:12  
I just noticed Top Section Deleted in the breadcrumb it used to say Home. How do i change it?

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 09/19/2016 :  17:33:45  
Hi you would need to assign the product/s to a category in the product admin.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

mrprofit
Advanced Member

Canada
226 Posts

Pre-sales questions only
(More Details...)

Posted - 09/19/2016 :  19:14:21  
all products appear to be correct, could there be products in the database not assigned to a category not showing in the admin?

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 09/19/2016 :  23:15:33  
HI in the product admin try selecting ALL products from the search drop down.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

Andy
ECT Moderator

95440 Posts

Posted - 09/20/2016 :  02:25:26  
Hi

I would check in the category admin page and make sure that all sub-categories are assigned to a top category - it sounds like that hierarchy may have been broken.

Andy

Please feel free to review / rate our software

mrprofit
Advanced Member

Canada
226 Posts

Pre-sales questions only
(More Details...)

Posted - 09/20/2016 :  14:34:06  
Selecting ALL products then Section / Category all products have a category.
Category admin page all sub-categories are assigned to a top category.

Could it be an Additional Sections issue?

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 09/20/2016 :  15:33:48  
Hi the additional section would only show Top Section Deleted if the Top category of the additional section was deleted and the item is being viewed in the alternate category. You could try removing the additional section and see if the product displays properly in its main category.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

mrprofit
Advanced Member

Canada
226 Posts

Pre-sales questions only
(More Details...)

Posted - 09/20/2016 :  17:22:03  
All products display fine except you can't get to the category page and the Home in the breadcrumb.

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 09/20/2016 :  17:36:18  
Hi do you have a link to one of the items where you see Top Section Deleted?

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

mrprofit
Advanced Member

Canada
226 Posts

Pre-sales questions only
(More Details...)

Posted - 09/20/2016 :  17:39:53  
No it's just the breadcrumb.
Top Section Deleted » salon equipment » styling chairs

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 09/20/2016 :  17:44:14  
Hi in the admin categories can you check what is set in salon equipment for Sub Category Of.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

mrprofit
Advanced Member

Canada
226 Posts

Pre-sales questions only
(More Details...)

Posted - 09/20/2016 :  17:58:04  
Yes, styling chairs is a sub category of salon equipment

Andy
ECT Moderator

95440 Posts

Posted - 09/21/2016 :  02:43:25  
Would you like to send me an email with your control panel details and a link to the page showing the problem on your store and I'll take a look for you?

Andy

Please feel free to review / rate our software

stevep
Advanced Member

USA
182 Posts

Pre-sales questions only
(More Details...)

Posted - 05/09/2017 :  10:30:05  
Quick FYI for others having this problem, which I did - I made all the category changes correctly in Admin control panel, but neglected to change products.asp to categories.asp in my html. Once I did that, the Top Section Deleted message went away.

1234
Ecommerce Template Expert

USA
974 Posts

Posted - 04/05/2018 :  16:55:40  
I have this same issue:

Top Section Deleted » HAZMAT PLACARDS » Worded Placards

However I did this on purpose...sort of. I converted my vertical dynamic menu to horizontal. I placed all categories under "Products" except for a few. I wanted a few categories to appear as Home categories so they would line up beside "Products" on my top bar. This is how I ended up with Top Section Deleted on these few categories.

I don't mind having the Top Section Deleted message. However I'm wondering if it will have any negative effect (indexing issues, etc)?

Andy
ECT Moderator

95440 Posts

Posted - 04/05/2018 :  23:55:47  
Hi

I think the problem is that it's going to look pretty poor and I would certainly click around your site to make sure there's not a problem on the categories.php pages. I'm not sure really though why you had to set it up that way.

Andy

Please feel free to review / rate our software

1234
Ecommerce Template Expert

USA
974 Posts

Posted - 04/06/2018 :  04:54:25  
I have a few main categories that hold my most popular products. I wanted these categories to be along the top bar of my site and each one produce a drop down of sub-categories so they would stand out. I guess the best way to explain it is to have a look - https://www.usafleetsupply.com. The most important categories are along the top and the remaining are under "All Products".

This is a much older ECT version and did not offer the horizontal menu. If there is a better way of getting these same menu results, please let me know.

Andy
ECT Moderator

95440 Posts

Posted - 04/06/2018 :  06:42:29  
I see what you mean. I guess that's ok but if it was my site and I just wanted a few sample categories I think I would set up a non-dynamic menu.

Andy

Please feel free to review / rate our software

Cheb
Starting Member

Ireland
25 Posts

Pre-sales questions only
(More Details...)

Posted - 03/03/2020 :  00:18:01  
Hi,

I'm having the same problem, https://www.irishplantsdirect.ie/products.asp?cat=All+FLOWER+SEEDS however in the admin panel the products are a sub category of Home Category. I can't see this category though when I try to assign them to a different one it makes no difference it just makes the path longer. Also Categories.asp https://www.irishplantsdirect.ie/categories.asp is now blank?

Any help would be much appreciated.

Thanks

C.SAXTON

Vince
Administrator

42874 Posts

Posted - 03/03/2020 :  00:39:40  
Hi Cheb
If you send the site FTP login to my email (vince AT ecommercetemplates DOT com) I'll take a look and see what is up.

Vince

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Cheb
Starting Member

Ireland
25 Posts

Pre-sales questions only
(More Details...)

Posted - 03/03/2020 :  00:44:43  
Thanks Vince,

I have sent it to you

Cheryl

C.SAXTON
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