Login Disabled

Author	« Topic »
hrwi Starting Member Australia 4 Posts Pre-sales questions only (More Details...)	Posted - 09/26/2017 : 22:50:51 Hello, I've recently updated to 6.8.0 and I can't get rid of this "Login Disabled" message. I have ran the password reset tool and it says the password has been updated successfully, but still doesn't remove the login disabled message. Can you assist?
Andy ECT Moderator 95440 Posts	Posted - 09/27/2017 : 00:01:43 Hi Can you try opening the password reset page, password.php, change the password, and then without closing the browser go to yoursite.com/vsadmin/admin.php in the same browser tab and that should let you in. Andy Please feel free to review / rate our software
hrwi Starting Member Australia 4 Posts Pre-sales questions only (More Details...)	Posted - 09/27/2017 : 16:46:42 Yes, I did try that multiple times for good measure. Including multiple browsers.
hrwi Starting Member Australia 4 Posts Pre-sales questions only (More Details...)	Posted - 09/27/2017 : 22:08:31 Hi Andy, I have sent you a private email as I've noticed that's generally what gets asked for next. Thank you very much for you help.
Andy ECT Moderator 95440 Posts	Posted - 09/28/2017 : 00:12:13 Can you send me another email but with username / password for the store control panel? Andy Please feel free to review / rate our software
hrwi Starting Member Australia 4 Posts Pre-sales questions only (More Details...)	Posted - 10/02/2017 : 15:35:26 Hi Andy, Did you have a chance to look into this? The shop is still inaccessible at the moment. Thanks again.
Andy ECT Moderator 95440 Posts	Posted - 10/03/2017 : 00:21:00 I sent you an email and just assumed you had seen it. You had this in vsadmin/includes.php $disallowlogin=TRUE; I have removed that and was able to login. I've just sent you the email again, this time via the forum. Andy Please feel free to review / rate our software
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