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Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  07:27:35  
Currently there are 9 products on each page. I would like to increase that to 12. I changed it in the vsadmin console, but there are still only 9 to a page. Also, I ran through a test order, but I didn't receive an email confirming my order. Are these things I have to change in the includes file?

Jennye

Andy
ECT Moderator

95440 Posts

Posted - 10/04/2017 :  07:33:10  
Hi Jennye

Can you open products.php in Notepad++ and see if you have a setting there for orproductsperpage just before the incproducts.php include line?

Andy

Please feel free to review / rate our software

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  07:37:01  
Why yes I do. I assume I am to change it to 12?

Now about that pesky order email confirmation?

Jennye

Andy
ECT Moderator

95440 Posts

Posted - 10/04/2017 :  07:44:16  
I would remove that line and just leave it set in the admin.

There's some email troubleshooting available here https://www.ecommercetemplates.com/help/email-help.asp

Andy

Please feel free to review / rate our software

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  07:45:37  
Okie dokie, I'll get it done. Thanks for the tutorial!

Jennye

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  07:48:52  
The email address is set correctly. The tutorial says this:

You should see a section "Email Object". In the drop down list you will see a list of the available email objects that are installed on your server. If you don't see any available email objects in the list, then you need to ask your host if they can install an email object for sending email from an ASP page like for instance
CDONTS

There is no drop down list from which to choose email objects installed on the server.

Jennye

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  07:49:56  
There is also no "email a friend" showing in the products page.

Jennye

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  07:51:55  
And there is no ask a question showing either.

Jennye

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  08:33:10  
The ask a question is showing up, sorry. But I don't see the email a friend.

Jennye

Andy
ECT Moderator

95440 Posts

Posted - 10/04/2017 :  08:41:46  
quote:
You should see a section "Email Object". In the drop down list you will see a list of the available email objects that are installed on your server. If you don't see any available email objects in the list, then you need to ask your host if they can install an email object for sending email from an ASP page like for instance
CDONTS

There is no drop down list from which to choose email objects installed on the server.
That is under the ASP section help and doesn't apply to the PHP version. The Ask A Question uses the same email function so can you test that?

Andy

Please feel free to review / rate our software

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  08:43:53  
I asked a question, and the email appeared to go through just fine. I'll get back with you on this because the gal who gets the emails may not know where to look...sigh...

Jennye

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  08:45:57  
I neglected to restate that the email a friend does not show up on the page. The ask a question does, but the email a friend does not. I checked includes and I see the ask a question code, but not the email a friend code.

Jennye

Andy
ECT Moderator

95440 Posts

Posted - 10/04/2017 :  09:13:56  
Can you check you have it turned on in includes.php

https://www.ecommercetemplates.com/phphelp/ecommplus/parameters.asp#email

Andy

Please feel free to review / rate our software

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  09:58:31  
I see both buttons, but they are kind of jammed together. Is there a way to make them green like DBDave did for the checkout buttons and can they be side by side instead of on top of each other?

Take a look:

http://www.fernridgecollections.com/New%20Store/proddetail.php?prod=alovesoonlostfob

Maybe one day, includes and I will be friends again.

Jennye

Andy
ECT Moderator

95440 Posts

Posted - 10/04/2017 :  10:08:49  
You can add something like this to your css file

div.socialmediabutton{
float:left;
padding:4px;
}

Andy

Please feel free to review / rate our software

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  10:12:38  
Okay, I've tried several emails from ordering, to questions, to email a friend. It appears that they are sent, but they aren't going anywhere. Could this be something with our host?

Jennye

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  10:16:54  
I added that code and the page came up blank.

Jennye

Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2017 :  10:20:57  
It would help if I paid attention to what you wrote. CSS file Jennye, not INCLUDES!!! Sorry

Jennye
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