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 Tracking Number not updating 6.8.1
Author « Topic »  

John M
Advanced Member

459 Posts

Pre-sales questions only
(More Details...)

Posted - 10/09/2017 :  08:45:58  
In the view orders page an update button now appears when changing status however the tracking information that is also added is not being updated where as in all previous versions it did capture the tracking info.

John

Andy
ECT Moderator

95440 Posts

Posted - 10/09/2017 :  09:07:31  
Hi John

If you enter the tracking number and then the return key, the tracking field will be updated.

Andy

Please feel free to review / rate our software

John M
Advanced Member

459 Posts

Pre-sales questions only
(More Details...)

Posted - 10/09/2017 :  09:53:13  
Hi Andy,

WOW! So it does... very disconcerting way to work to say the least.

However in the previous version the update button, which showed all the time, captured the tracking and now it does not which means it now takes two actions instead of one and is a retrograde step to the workflow.

John
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