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 moving wp site to new host
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kierantravel
Advanced Member

United Kingdom
110 Posts

Pre-sales questions only
(More Details...)

Posted - 12/11/2017 :  06:40:34  
I backed up db and installed in onto new host - all ok

I copied all files over to new host

Site does not work any ideas please

Andy
ECT Moderator

95440 Posts

Posted - 12/11/2017 :  06:54:37  
Hi

Is there an error message of any kind or just blank pages? How did you export / import the databases?

Andy

Please feel free to review / rate our software

kierantravel
Advanced Member

United Kingdom
110 Posts

Pre-sales questions only
(More Details...)

Posted - 12/11/2017 :  07:27:15  
Http 500 error

I imported the database ok .sql and can see it in Plesk

I transfered ALL files over

I put a test.txt file in the root and I can access it ok

Edited by - kierantravel on 12/11/2017 07:29:18

Andy
ECT Moderator

95440 Posts

Posted - 12/11/2017 :  07:42:09  
I would ask your host if they can turn off the friendly error messaging - that way you can see the real error being masked by the generic 500 error.

Andy

Please feel free to review / rate our software

kierantravel
Advanced Member

United Kingdom
110 Posts

Pre-sales questions only
(More Details...)

Posted - 12/11/2017 :  07:48:02  
Bit stuck on that one Andy, I am on my own VPS using plesk 17 - not sure where to find it. Allother sites on vps are working fine
Any ideas?

Just going to check logs to ensure ALL files did copy over....

Edited by - kierantravel on 12/11/2017 07:55:05

Andy
ECT Moderator

95440 Posts

Posted - 12/11/2017 :  08:04:03  
I believe that is turned on in the PHP.ini file

display_errors = on

You can always set it to off when you have finished checking.

Andy

Please feel free to review / rate our software

kierantravel
Advanced Member

United Kingdom
110 Posts

Pre-sales questions only
(More Details...)

Posted - 12/11/2017 :  08:11:16  
missing/corrupt LOAD.php file caused the error
Should be OK now - thanks foryour help
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