TequilaMockingbird
Ecommerce Template Expert
USA
529 Posts Pre-sales questions only (More Details...)
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Posted - 12/13/2017 : 06:29:26
I've run across an issue on the final checkout page that customers return to if they choose to pay by Paypal Express. That page contains the checkbox for them to agree to the terms and conditions, and a link which is supposed to bring up those terms and conditions in a small box. However, when I click that link, nothing happens, and in the status bar it shows "javascript:showtermsandconds()". This has caused an issue with Paypal Express customers claiming they don't know anything about some of our return and/or shipping policies. How to fix?
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Andy
ECT Moderator
95440 Posts |
Posted - 12/13/2017 : 06:40:32
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TequilaMockingbird
Ecommerce Template Expert
USA
529 Posts Pre-sales questions only (More Details...)
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Posted - 12/13/2017 : 06:50:08
Andy,
Yes termsandconditions.asp is in the store root. What's odd is that for customers who choose "checkout" instead of the Paypal Express button, there's a checkbox on the checkout page there, and the link to review the terms and conditions works perfectly by bringing it up in a popup window. But the same (apparent) link isn't working on the Express checkout page.
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Andy
ECT Moderator
95440 Posts |
Posted - 12/13/2017 : 06:59:48
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TequilaMockingbird
Ecommerce Template Expert
USA
529 Posts Pre-sales questions only (More Details...)
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Posted - 12/13/2017 : 07:00:28
Yes, thanks!
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TequilaMockingbird
Ecommerce Template Expert
USA
529 Posts Pre-sales questions only (More Details...)
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Posted - 12/13/2017 : 07:01:37
BTW, I'm still on 6.8.2
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Vince
Administrator
42766 Posts |
Posted - 12/13/2017 : 11:34:59
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TequilaMockingbird
Ecommerce Template Expert
USA
529 Posts Pre-sales questions only (More Details...)
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Posted - 12/13/2017 : 16:16:59
Thanks Vince. I am loathe to do a full update on the store right in the middle of the heavy shopping season, lest something go awry (Murphy's law). Is there a single file I can upload or edit to fix this until I do the full update?
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Andy
ECT Moderator
95440 Posts |
Posted - 12/14/2017 : 00:06:12
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TequilaMockingbird
Ecommerce Template Expert
USA
529 Posts Pre-sales questions only (More Details...)
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Posted - 12/14/2017 : 08:31:19
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Marshall
Ecommerce Template Guru
USA
1909 Posts |
Posted - 12/14/2017 : 18:34:47
Andy,
Is that to say there is a new updater?
Marshall CENLYT Productions - ms designs Affordable Web Design Custom Ecommerce Designs Responsive Websites Cenlyt.com
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dbdave
ECT Moderator
USA
10411 Posts |
Posted - 12/14/2017 : 19:05:32
Hi Marshall, perhaps you missed the post by Vince quote: This has been fixed now and I've added the fix to the v6.7 and v6.8 updaters.
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Marshall
Ecommerce Template Guru
USA
1909 Posts |
Posted - 12/14/2017 : 21:25:35
I am use to seeing update notices under updates/hotfixes. That is why I asked if it was released.
Marshall CENLYT Productions - ms designs Affordable Web Design Custom Ecommerce Designs Responsive Websites Cenlyt.com
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dbdave
ECT Moderator
USA
10411 Posts |
Posted - 12/14/2017 : 23:34:25
Hi Marshall, I don't think that's usually done on a small bugfix.
Edited by - dbdave on 12/14/2017 23:34:41
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Andy
ECT Moderator
95440 Posts |
Posted - 12/15/2017 : 00:05:34
Yes, this fix is now available and we usually post a round up. This one only affects stores using PayPal Express and the terms and conditions feature together - any other combination is fine. Andy Please feel free to review / rate our software
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Marshall
Ecommerce Template Guru
USA
1909 Posts |
Posted - 12/15/2017 : 06:20:38
Thanks Andy.
Marshall CENLYT Productions - ms designs Affordable Web Design Custom Ecommerce Designs Responsive Websites Cenlyt.com
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