Is it possible to reset the number of emails, for a particular customer order ID, sent using the abandoned cart feature back to 0 once the current maximum of 3 is reached?

We use the clickable links generated from the abandoned cart feature where we need to do a special order or pricing for certain customers.

One particular customer has now changed his order requirement 3 times so we can't currently send him a new link under the original order ID for him to complete the checkout process.

Many thanks.

Neil

Hi Neil

I'm sorry but I can't see a way of doing that. Maybe someone can come along with a bright idea but I can't see it.

Andy

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Hi Andy,

Thanks for letting me know.

Neil