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mjcloward
Advanced Member

USA
121 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2018 :  04:24:11  
I just upgraded to version 6.8.3 and when you have an item in the cart, and click on checkout, it just brings you back to the cart again.

321actionvideo.com/order

I am also updating my site and when I do the same in the test site, it just takes you to the cart in the old site, but its empty.

test.321actionvideo.com/order

Andy
ECT Moderator

95440 Posts

Posted - 01/14/2018 :  07:24:05  
Hi

Can you check the store URL is correct in the main admin settings page of the store control panel?

Andy

Please feel free to review / rate our software

mjcloward
Advanced Member

USA
121 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2018 :  07:27:56  
does it matter if www. or not?

mjcloward
Advanced Member

USA
121 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2018 :  07:31:18  
either way it still keeps going back to the cart, never advances to the checkout screen.

Andy
ECT Moderator

95440 Posts

Posted - 01/14/2018 :  07:36:08  
It looks to me like it should be

http://321actionvideo.com/

Andy

Please feel free to review / rate our software

mjcloward
Advanced Member

USA
121 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2018 :  07:39:37  
I now have it as that, and still not able to proceed to the checkout screen from the cart page.

Andy
ECT Moderator

95440 Posts

Posted - 01/14/2018 :  07:48:26  
How do you have the cart page set up as I see this line in the middle of the code

<title>Video Store Shopping Cart - 3-2-1 Action Video</title><meta name="Description" content="Video Store Shopping Cart - 3-2-1 Action Video" /> just before the cart contents

Andy

Please feel free to review / rate our software

mjcloward
Advanced Member

USA
121 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2018 :  07:52:33  
Its a wordpress site, so the heder is

<?php
session_cache_limiter('none');
session_start();
ob_start();
include "vsadmin/db_conn_open.php";
include "vsadmin/inc/languagefile.php";
include "vsadmin/includes.php";
include "vsadmin/inc/incfunctions.php";
include "vsadmin/inc/metainfo.php"; ?><!DOCTYPE html>
<html <?php language_attributes(); ?>>

<head>

<meta charset="<?php bloginfo( 'charset' ); ?>">
<?php echo do_shortcode('[ect_seo]')?>

<meta property="og:image" content="http://321actionvideo.com/wp-content/uploads/2015/11/action_vid_facebook_ad.jpg" />
<meta property="og:url" content="<?php print (@$_SERVER['HTTPS']=='on'?'https':'http').'://'.@$_SERVER['SERVER_NAME'].@$_SERVER['REQUEST_URI']?>" />





<!--[if IE]><meta http-equiv="X-UA-Compatible" content="IE=edge"><![endif]-->

<meta name="viewport" content="width=device-width, initial-scale=1">

<!--[if lt IE 9]>

<script src="<?php print get_template_directory_uri();?>/assets/js/ie8/html5shiv.js"></script>

<script src="<?php print get_template_directory_uri();?>/assets/js/ie8/respond.min.js"></script>

<![endif]-->

<?php wp_head();?>
<link href="css/ectcart.css" rel="stylesheet" type="text/css">

</head>

<body <?php body_class();?> STYLE="font-family: Arial, Helvetica, Sans Serif; font-size:12px; background-color: #fff">

<?php global $videotube;?>

<div id="header">

<div class="container">

<div class="row">

<div class="col-sm-3" id="logo">

<a title="<?php bloginfo('description');?>" href="<?php print home_url();?>">

<?php

$logo_image = isset( $videotube['logo']['url'] ) ? $videotube['logo']['url'] : get_template_directory_uri() . '/img/logo.png';

?>

<img src="<?php print $logo_image; ?>" alt="<?php bloginfo('description');?>" />

</a>

</div>



<div class="col-sm-3" id="header-social">

<div><a href="https://www.facebook.com/321ActionVideo" target="_blank"><img title="Facebook" src="http://321actionvideo.com/wp-content/Facebook.png" alt="Facebook" width="35" height="35"></a>

<a href="https://vimeo.com/user16909354/videos" target="_blank"><img title="Vimeo" src="http://321actionvideo.com/wp-content/Vimeo.png" alt="Email" width="35" height="35"></a>

<a href="https://www.youtube.com/c/321actionvideos" target="_blank"><img title="Youtube" src="http://321actionvideo.com/wp-content/Youtube.png" alt="Email" width="35" height="35"></a></div>

</div>

</div>

</div>

</div><!-- /#header -->

<div id="navigation-wrapper">

<div class="container">

<div class="navbar-header">

<button class="navbar-toggle" type="button" data-toggle="collapse" data-target=".bs-navbar-collapse">

<span class="icon-bar"></span>

<span class="icon-bar"></span>

<span class="icon-bar"></span>

</button>

</div>

<nav class="collapse navbar-collapse bs-navbar-collapse" role="navigation">

<!-- menu -->

<?php

if( has_nav_menu('header_main_navigation') ){

wp_nav_menu(array(

'theme_location'=>'header_main_navigation',

'menu_class'=>'nav navbar-nav list-inline menu',

'walker' => new Mars_Walker_Nav_Menu(),

'container' => null

));

}

else{

?>

<ul class="nav navbar-nav list-inline menu"><li class="active"><a href="<?php print home_url();?>"><?php _e('Home','mars')?></a></li></ul>

<?php

}

?>

</nav>

</div>

</div><!-- /#navigation-wrapper -->

<!-- /#advertisement -->



<script>(function(d, s, id) {

var js, fjs = d.getElementsByTagName(s)[0];

if (d.getElementById(id)) return;

js = d.createElement(s); js.id = id;

js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.3";

fjs.parentNode.insertBefore(js, fjs);

}(document, 'script', 'facebook-jssdk'));</script>



<div class="bannerhead">

<div class="bannera">

<a href="http://321actionvideo.com/proddetail.php?prod=Equisports%5EMassager" target="_blank"><img src="http://321actionvideo.com/wp-content/uploads/2016/04/ad_massager.jpg" alt="Order the Equisport Massager" width="100%" height="auto"></a>

</div> <!--bannera-->



<div class="bannerb">

<div style="background-image:url('http://321actionvideo.com/images/bg-facebook-like.png'); width:265px;height:106px; padding-top:80px; padding-left:1px">



<div class="fb-like" data-href="https://www.facebook.com/321ActionVideo" data-width="105" data-layout="button_count" data-action="like" data-show-faces="false" data-share="false"></div>



<div class="fb-share-button" data-href="http://321actionvideo.com" data-layout="button_count"></div>



</div>

</div> <!--bannera-->

</div> <!--bannerhead-->
<?php echo do_shortcode('[ect_seo]')?>
<br>








and the cart.php is

<?php
$GLOBALS['ectcartpage']='cart';
require('./wp-blog-header.php');
get_header('store');
?>
<div class="container">
<div class="col-md-9">
<?php
include "vsadmin/inc/inccart.php";
?>
</div>
<div class="col-md-3">
<?php
get_sidebar('home');
?>
</div>
</div>
<?php
get_footer();
?>

Andy
ECT Moderator

95440 Posts

Posted - 01/14/2018 :  08:25:56  
That looks fine except for the second instance of <?php echo do_shortcode('[ect_seo]')?>
<br>

That can be removed.

Do you have a cache plugin installed, if so can you disable it?

Andy

Please feel free to review / rate our software

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 01/14/2018 :  12:29:04  
Hi I was able to get through the checkout to Paypal, can you confirm that it is working for you also.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

mjcloward
Advanced Member

USA
121 Posts

Pre-sales questions only
(More Details...)

Posted - 01/15/2018 :  11:10:46  
It seems to work now, but when I get to the checkout page, all my wp theme images are missing. It only happens when I get to the checkout page.

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 01/15/2018 :  11:49:31  
Hi I'm not seeing that the page looks fine all the way to the Paypal screen, can you try clearing your browser history/cache incase something is hung-up in there or using a different browser.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates
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