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maxa
Starting Member

USA
11 Posts

Posted - 01/26/2018 :  09:50:58  
I was editing a order and clicked "recalculate" and the tax total went to 0
I checked the product and it was shipping exempt.
when I removed the shipping exempt and saved and went back to edit the order clicked "recalculate" and the tax was back!
this only happens on the back end when editing a order.
PHP v6.8.3

Andy
ECT Moderator

95440 Posts

Posted - 01/26/2018 :  10:00:11  
Hi

Are you referring to State or Country tax here? Can you also update your forum profile when you have a moment as it's showing as pre-sales?

Andy

Please feel free to review / rate our software

maxa
Starting Member

USA
11 Posts

Posted - 01/26/2018 :  10:01:35  
State

Andy
ECT Moderator

95440 Posts

Posted - 01/26/2018 :  10:15:27  
We'll d some testing on that and see what's up.

If you want me to check your original order email, just drop me a note.

Andy

Please feel free to review / rate our software
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