I have been running a few websites with your admin. While trying to login to one of them yesterday it told me my password was wrong (which I don't think it was). After trying a couple times it said "Login Disabled (Repeated login attempts)".

It immediately wouldn't let me login to another admin using ET. I know I have the right passwords and tried again today, but login is still disabled. Any way I can do a reset?

Many thanks,
Josiah

Hi Josiah, you can reset the password as outlined here https://www.ecommercetemplates.com/help/troubleshooting.asp#php6

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Hi Josiah

Can you also update your support status as you are showing as pre-sales?

Andy

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