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 Email order thank you stopped working
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Bob88
Ecommerce Template Expert

958 Posts

Pre-sales questions only
(More Details...)

Posted - 03/01/2018 :  08:39:49  
Not getting any email receipts or thank you emails when making a purchase on our site. Nothing has been changed on the site. My email is working properly. What should I look into?

Andy
ECT Moderator

95440 Posts

Posted - 03/01/2018 :  09:40:32  
Hi Bob

The first thing I would do is contact your host and see if any changes have been made on their end. Also check junk / spam folders just in case.

Andy

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