My database hase 145 members and I created a new list that shows 0 members. When I tell the new list to sync with my ETC database it replies "No emails to sync - Operation successful".

What am I doing wrong?

Brian Elefant

Hi Brian

Did you definitely choose "Sync all emails" rather than selected emails?

Andy

Please feel free to review / rate our software

Just tried it again to verify - "Sync all email (145)". got the same message.

Brian Elefant

The only time I've seen something similar was when a client didn't carry out a full update. I know you had a related issue so have yopu now done the full 6.8.5 update and checked all the dates on all the admin files on the server to make sure they show they date of updating?

Andy

Please feel free to review / rate our software

I didn't do the full update. i just copied the vsadmin folder to the server. Is there anything outside that folder that would make a difference?

Brian Elefant

Can you have a look at the files on the server and make sure the dates of the files in the vsadmin and inc folders all correspond to the date you updated? The includes.asp and db_conn_open.asp files will show different dates as they are not updater files.

Andy

Please feel free to review / rate our software

Unfortunately; my office is down to a power outage (high winds on the east coast). My files all say 3/2/18 which is the uploaded date. I'll be back into the office tomorrow with more info. The includes.asp and db_conn_open.asp were not affected.

Brian Elefant

Hi Brian, the vsadmin/includes and vsadmin/db_conn_open are not included in the updater, we wouldn't want to overwrite those setting.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates