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Topic
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mbrier1930
Ecommerce Template Expert
USA
745 Posts
Pre-sales questions only
(More Details...)
Posted - 03/11/2018 : 13:17:29
Since we upgraded to the latest version the HTML editor is gone. I go to edit the verbiage and nothing.
What can be done to bring it back?
Andy
ECT Moderator
95440 Posts
Posted - 03/11/2018 : 14:18:03
Hi
Can you check you have the ckeditor files uploaded to the vsadmin folder?
Andy
Please feel free to review / rate our software
mbrier1930
Ecommerce Template Expert
USA
745 Posts
Pre-sales questions only
(More Details...)
Posted - 03/11/2018 : 14:44:51
Yes, it is there that is what makes it strange. The upgrade has not been perfect for us I will say. I fixed several things but others I'm waiting
Andy
ECT Moderator
95440 Posts
Posted - 03/12/2018 : 00:56:12
The only other thing then is to make sure you have this in includes.php
$htmleditor="ckeditor";
Andy
Please feel free to review / rate our software
mbrier1930
Ecommerce Template Expert
USA
745 Posts
Pre-sales questions only
(More Details...)
Posted - 03/12/2018 : 19:17:13
Did that and still nothing. I tell you this is the first update version that has given us several problems.
Andy
ECT Moderator
95440 Posts
Posted - 03/13/2018 : 00:47:49
I don't see how the updater can remove the editor so send me on your FTP details via email and I'll take a look for you.
Andy
Please feel free to review / rate our software
mbrier1930
Ecommerce Template Expert
USA
745 Posts
Pre-sales questions only
(More Details...)
Posted - 03/13/2018 : 03:35:56
Actually, I finally got it to work. I do miss the old editor because it was smaller as far as the windows size and when you clicked to pop out it was a perfect size. This one is huge but will have to get used to it
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