Hello,
Everything was fine till i started using the "Responsive" software (which is great), but now I'm not receiving emails for new orders. My config is set for CDONTS and I tried CDO but neither is working.

Am I missing something?

Brian Elefant

Hi Brian

The backend of the responsive designs is the same as the regular designs so that shouldn't make any difference really.

I would take a look through our email troubleshooting section and see if that helps https://www.ecommercetemplates.com/help/email-help.asp

Andy

Please feel free to review / rate our software

I looked at the site and no difference. I sent myself a self test thru normal channels To: sales@towsonink.com
From: 1418joppa@gmail.com and I received the email. I also tried to "Email a friend" and got no response.

Brian Elefant

I believe that this a Godaddy issue along with their Windows IIS 7. It seems taht the are not allowing CDONTS unless you add a script to the files.

I may be moving to a new host soon.

Brian Elefant

Did you try CDO using

Server: smtpout.secureserver.net

or

Server: relay-hosting.secureserver.net

https://www.ecommercetemplates.com/help/email-help.asp

Andy

Please feel free to review / rate our software

relay-hosting.secureserver.net seems to be an answer. i will test it for a while.

Thank You

Brian Elefant

relay-hosting.secureserver.net IS the answer.

Thank You

Brian Elefant