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iaind
Advanced Member

145 Posts

Pre-sales questions only
(More Details...)

Posted - 03/16/2018 :  04:50:06  
Hi

We have logged in to SagePay today and have the following message:

TLS 1.2 Update is coming at the end of March 2018, if you are using our 'Server', 'Direct' or 'Pi' integrations please check with your developer that you are TLS 1.2 ready.

Is this something we need to worry about with our cart? Are we TLS 1.2 ready?

Thanks

Debbie

Andy
ECT Moderator

95440 Posts

Posted - 03/16/2018 :  04:59:46  
Hi Debbie

That's something you would need to check with your host, as it's more a server thing than a shopping cart thing. Have a look at the thread here https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107642

Andy

Please feel free to review / rate our software

iaind
Advanced Member

145 Posts

Pre-sales questions only
(More Details...)

Posted - 03/16/2018 :  05:15:34  
Thanks Andy. Tried doing the yourstoreurl.com/vsadmin/ppconfirm.asp?ppdebug=tls
and it came up with the 404 error page.....

Andy
ECT Moderator

95440 Posts

Posted - 03/16/2018 :  05:45:44  
Your site is .php, isn't it?

Andy

Please feel free to review / rate our software

iaind
Advanced Member

145 Posts

Pre-sales questions only
(More Details...)

Posted - 03/16/2018 :  07:59:30  
It is indeed. Tried it properly and it just had a blank screen.

Andy
ECT Moderator

95440 Posts

Posted - 03/16/2018 :  08:16:01  
I would check with your host for TLS1.2 compatibility but also enter the URL here to see what's reported https://www.ssllabs.com/ssltest/

Andy

Please feel free to review / rate our software

iaind
Advanced Member

145 Posts

Pre-sales questions only
(More Details...)

Posted - 03/16/2018 :  08:22:17  
Hi Andy

I tried that link but it through a wobble. I've contacted our host (Heart Internet) and they've said "All of our SSL certificate supports TLS 1.2 so this should not be an issue"

Thanks

Phil
ECT Moderator

United Kingdom
7715 Posts

Posted - 03/16/2018 :  08:57:33  
Hi,
If it's the site listed in your profile that you're referring to it appears there's no SSL certificate installed.



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V45
Advanced Member

United Kingdom
416 Posts

Pre-sales questions only
(More Details...)

Posted - 03/17/2018 :  07:31:36  
You won't have any issues with Heart Internet in respect of TLS

I'm host many sites with Heart Internet, quite a few are e-commerce websites running ECT, have done so since 2007, and never had any issues.

On a side note they are now owned by Go-Daddy :-(

Will -
Bolton, Manchester UK
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